At Binge Island, we understand that project requirements can evolve. While we aim to define the scope of work clearly at the beginning of each project, we also have a structured approach for handling scope changes to ensure transparency, efficiency, and alignment with your goals.
What Counts as a Scope Change?
A scope change occurs when a request goes beyond the agreed-upon work outlined in the project proposal. This can include:
- Adding new pages or sections that were not originally planned
- Significant design changes after approval of the initial concept
- Adding advanced functionality (e.g., e-commerce, membership features, or third-party integrations)
- Changing the structure or content significantly after development has started
- Extending the project timeline due to new requirements
How We Handle Scope Changes
1. Review and Assess the Change
When you request a change, we will review the request and determine:
- The level of effort required
- How it impacts the project timeline
- Whether additional costs apply
2. Provide an Updated Estimate
If the change requires additional time or budget, we will provide an updated estimate that includes:
- The cost for the additional work
- Any impact on the original timeline
- Alternative solutions (if applicable)
3. Get Approval Before Proceeding
We will only proceed with scope changes once you have reviewed and approved the revised estimate. This ensures that both parties agree on the adjustments before we continue work.
4. Implement the Approved Changes
Once approved, we will integrate the changes into the project plan and continue development accordingly.
Scope Changes vs. Minor Adjustments
We differentiate between minor adjustments (which are included in the project) and scope changes (which require additional work).
| Type of Request | Minor Adjustment (Included) | Scope Change (Additional Cost) |
|---|---|---|
| Small text/image updates | ✅ | ❌ |
| Tweaks to colours or fonts | ✅ | ❌ |
| Adding a completely new page | ❌ | ✅ |
| Changing website structure | ❌ | ✅ |
| Adding complex functionality | ❌ | ✅ |
How to Avoid Scope Changes
To minimise unexpected scope changes:
- Clearly define your website goals before we start.
- Provide all required content and branding assets upfront.
- Review the initial designs carefully and provide detailed feedback early in the process.
If you have any questions about scope changes or need to make adjustments to your project, please contact us, and we’ll be happy to assist.
