How Do I Get an Invoice for My Payment?

At Binge Island, we provide invoices for all payments made towards your website project. Whether you need an invoice for your records or for accounting purposes, we ensure a smooth and transparent process.

When Are Invoices Issued?

Invoices are automatically generated and issued at the following stages:

  • Initial Deposit Invoice – Sent once the first payment is made to confirm your project booking.
  • Midway Payment Invoice – Issued when the design phase is completed and the second payment is due.
  • Final Payment Invoice – Provided once the final payment is made before website launch.
  • Additional Services or Scope Changes – If extra work is requested, a separate invoice will be issued before work begins.

How to Access Your Invoice

  • Via Email: All invoices are emailed to the primary contact provided at the start of the project.
  • By Request: If you need a copy of your invoice or a reissue, you can request one through our contact form.

What Information Is Included in the Invoice?

Each invoice will contain:

  • Your company or personal name
  • Binge Island’s business details
  • Invoice number for tracking
  • Payment details, including amount paid and remaining balance (if applicable)
  • Description of services covered under that payment

What If I Haven’t Received My Invoice?

If you haven’t received your invoice within 24 hours of making a payment:

  • Check your spam or junk folder in case it was filtered by your email provider.
  • Contact us via our contact form, and we will resend it promptly.

Need Help?

If you have any questions about your invoice or need additional details for accounting purposes, please contact us, and we’ll be happy to assist.

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