At Binge Island, we understand that your website will evolve over time, and updates are an essential part of keeping it fresh, functional, and aligned with your business goals. Whether it’s updating content, adding new features, or making changes to the design, we’re here to help. Here’s a simple guide on what you should do if you need to make updates to your website:
Identify the Type of Update You Need
Before reaching out, take some time to clearly define what type of update your website requires. Updates can generally be broken down into the following categories:
- Content Updates: Changes to text, images, videos, or blog posts.
- Design Updates: Modifications to the overall layout, colour scheme, fonts, or style elements.
- Functionality Updates: Adding new features, integrations, or improvements to website functions (e.g., adding a contact form, updating e-commerce functionality, or integrating new tools).
- Technical Updates: Fixes for bugs, performance optimisations, or security patches.
Understanding the nature of the update will help streamline the process and ensure you get the most efficient support.
Review Your Contract and Scope
If you’re requesting updates that may fall outside of the original project scope, it’s a good idea to review your contract to check for any details regarding updates, scope changes, or additional charges. If your request involves adding new features or redesigning significant portions of your site, we’ll work with you to provide a proposal and new timeline based on the scope of work.
Gather All the Necessary Content or Information
For content updates, ensure you have all the information ready. This may include:
- Text: Any new or revised copy that should be added to the site.
- Images and Media: High-quality images or videos to replace existing ones.
- Links: Any new URLs or links you’d like to include.
- Documents: PDFs or other downloadable files that need to be added.
For design or functionality updates, a clear description of your needs will help our team understand your vision and provide you with a more accurate timeline and quote.
Contact Us via Our Contact Form
Once you’ve identified the updates and gathered all the necessary content, the next step is to reach out to us. You can contact us via our contact form to submit your request. Provide as much detail as possible about the changes you need, including any deadlines or additional requirements. If your request requires a quote or adjustment to your current plan, we will provide you with all the necessary information.
We’ll Assess the Request and Provide a Proposal
Once we receive your update request, our team will assess it based on complexity, scope, and timeline. If the update is straightforward, we will provide an estimated time frame. For larger changes, we may prepare a proposal with the new cost and timeline details.
Approve the Proposal and Begin the Update Process
After you review the proposal and approve it, our team will get to work on implementing the updates. We’ll keep you informed throughout the process, and you’ll have opportunities to review and provide feedback during each stage.
Test the Changes
Once the updates are complete, we’ll test the changes on your website to ensure everything is working correctly. This includes checking for any broken links, ensuring the new content displays properly, and testing the functionality of any new features.
Launch the Updates
After testing and your approval, the updates will be live on your website. We’ll ensure that everything is functioning correctly, and your website is performing optimally.
Ongoing Support
If you need further changes or encounter any issues after the update, we’re here to help. We offer ongoing support and maintenance services, ensuring your website stays up to date and continues to meet your business needs.
