The onboarding questionnaire is a key step in starting your website project with Binge Island. It helps us gather all the essential details we need to create a website that aligns with your business goals, brand identity, and functional requirements. Completing this questionnaire thoroughly ensures a smooth and efficient design and development process.
Here’s a guide on how to complete the onboarding questionnaire:
Accessing the Questionnaire
Once you’ve signed your contract and made the initial payment, we’ll provide you with a link to the onboarding questionnaire. You’ll receive this via email, along with any instructions or deadlines for submission.
If you can’t locate the email, contact us via our contact form, and we’ll resend it.
Providing Business and Brand Information
The first section of the questionnaire will ask for general information about your business, including:
- Business Name & Industry – Helps us tailor the design to your niche.
- Brand Colours & Style Guidelines – If you have specific brand colours, fonts, or design preferences, provide those details.
- Logo & Branding Assets – If available, you can upload your logo and other branding files.
If you’re unsure about any branding elements, let us know, and we can provide guidance.
Outlining Website Goals and Features
We’ll ask questions to help define the purpose of your website, such as:
- What are the main objectives of your website? (e.g., lead generation, e-commerce, portfolio showcase)
- What key features do you need? (e.g., contact forms, booking system, payment integration)
- Do you have any competitor websites or inspirations?
The more details you provide, the better we can tailor your website to meet your needs.
Providing Website Content and Structure
This section will focus on what content your website will include. You’ll need to provide details such as:
- Page Structure – A list of the pages you need (e.g., Home, About Us, Services, Contact)
- Written Content – If you already have copy for your website, you can upload it here. If not, let us know if you need content writing support.
- Images & Media – You can upload any images, videos, or graphics you want to include on your site. If you don’t have high-quality visuals, we can guide you on sourcing professional stock images.
Defining Technical and Functional Requirements
If your website requires specific technical features or integrations, you’ll provide details here. This may include:
- Domain & Hosting Information – If you already own a domain and hosting, provide login credentials (securely).
- Email Setup – If you need a professional email setup, let us know.
- Third-Party Integrations – If you need integrations (e.g., payment gateways, CRM, analytics), specify them here.
If you’re unsure about any technical aspects, don’t worry—we’ll guide you through it.
Submission and Next Steps
Once you’ve completed all sections of the questionnaire:
- Review your responses to ensure accuracy.
- Submit the questionnaire through the provided link.
- Our team will review your responses and follow up with any clarifications if needed.
Once submitted, we’ll begin the design process based on the information you provided.
Tips for Completing the Questionnaire Efficiently
- Set aside enough time – The questionnaire takes about 20-30 minutes to complete thoroughly.
- Be as detailed as possible – The more information you provide, the better we can meet your expectations.
- Gather content in advance – If you already have written content and images, have them ready before starting.
Need Help?
If you have any questions while filling out the onboarding questionnaire, contact us via our contact form, and we’ll be happy to assist you.
