How Do I Access and Manage My Website After Launch?

Once your website is live, you’ll need to know how to access and manage it. At Binge Island, we ensure you have the tools and knowledge to maintain your website effectively. Here’s everything you need to know about accessing and managing your site after launch.

How to Access Your Website’s Backend

After launch, we’ll provide you with login credentials to access your website’s backend. This will include:

• A link to the admin login page (e.g., yourwebsite.com/admin or yourwebsite.com/wp-admin for WordPress sites).
• Your username and password.
• Any additional security steps, such as two-factor authentication (2FA), if enabled.

To keep your website secure, we recommend changing your password upon first login and storing it in a password manager.

Managing Content and Updates

Depending on the type of website you have, you’ll be able to:

• Edit pages and content – Update text, images, and layouts.
• Add new blog posts or products – If your website includes a blog or e-commerce functionality.
• Manage user accounts – If your website has membership or customer login features.
• Monitor website analytics – If Google Analytics or other tracking tools are integrated.

We provide a basic handover session to guide you through these tasks. If you need ongoing support, consider our website maintenance services.

Keeping Your Website Secure

To maintain your website’s security:

• Use strong passwords and enable two-factor authentication where possible.
• Keep your website updated – If your site is built on a CMS like WordPress, plugins and themes may require periodic updates.
• Be cautious with third-party plugins – Installing unverified plugins can introduce security risks.

If you prefer not to manage security updates yourself, our maintenance services can handle them for you.

What If I Need to Make Technical Changes?

If you need advanced modifications, such as adding new features or redesigning sections of your site, you have a few options:

• Make the changes yourself – If you’re comfortable with web design tools.
• Hire us for updates – We offer website update services for content edits, feature additions, and design changes.
• Use our support services – If you’re on a maintenance plan, certain updates may be included.

For major changes, it’s best to discuss them with us first to determine feasibility and cost.

What Support Do You Offer After Launch?

We offer limited post-launch support to ensure a smooth transition. This includes:

• A handover session to walk you through the backend.
• 30 days of post-launch support for any issues directly related to the original project scope.
• Optional website maintenance plans for ongoing updates, security monitoring, and technical support.

If you need assistance, contact us via our contact form, and we’ll be happy to help.