At Binge Island, we believe that clear and timely feedback is key to ensuring your website turns out exactly as you envision. Throughout the project, we provide structured opportunities for you to share your thoughts and request revisions. Here’s how the feedback process works.
Key Stages for Providing Feedback
You will have opportunities to review and provide feedback at different stages of the project:
Design Phase
- You will receive a website mockup or initial design draft.
- Provide feedback on layout, colours, typography, and overall look and feel.
- We will make adjustments based on your comments before proceeding to development.
Development Phase
- Once we start building your site, you can review progress at specific milestones.
- At this stage, feedback should focus on functionality (e.g., forms, navigation, responsiveness).
- Major design changes at this stage may be considered scope changes and could incur additional costs.
Revision Phase
- After development, you’ll have the chance to request revisions based on our agreed revision limit.
- This is the time to fine-tune content placement, minor design tweaks, and other finishing touches.
- Major structural changes at this stage may require additional charges.
How to Submit Feedback
To keep the process organised, we ask that you provide feedback in a clear and structured format. You can submit feedback using:
- Email – A detailed list of changes or comments.
- Google Docs – Annotated documents for text and content-related feedback.
- Project Management Tools – If we’re using a shared platform for tracking tasks.
- Screenshots with Markups – Visual notes using tools like Loom, Markup.io, or simple annotations.
Providing consolidated feedback instead of multiple separate messages helps us implement changes more efficiently.
Tips for Effective Feedback
- Be specific – Instead of saying “I don’t like this section,” try “Can we make the background a darker shade of blue for better contrast?”
- Group feedback together – Whenever possible, submit a single document or email with all requested changes.
- Prioritise key changes – Identify must-have edits versus nice-to-have tweaks.
- Respect the revision limits – We provide a set number of revisions, so try to be thorough with your feedback.
What Happens After Feedback Is Submitted?
Once we receive your feedback:
- We will review the changes and confirm which can be implemented within the agreed scope.
- If any requests go beyond the original agreement, we will notify you of additional costs before proceeding.
- We will make the updates and send you an updated version for review.
- If necessary, you can request additional adjustments based on your revision limit.
Need Further Clarification?
If you have any questions about the feedback process or need guidance on how to submit your comments, contact us. We’re here to make sure your website meets your expectations while keeping the process smooth and efficient.
